Cognitive Dissonance
Theories and Models in Tourism and Hospitality Research, CABI International, ss.29-35, 2025
- Yayın Türü: Kitapta Bölüm / Araştırma Kitabı
- Basım Tarihi: 2025
- Doi Numarası: 10.1079/9781800625822.0005
- Yayınevi: CABI International
- Sayfa Sayıları: ss.29-35
- Kırklareli Üniversitesi Adresli: Evet
Özet
Cognitive dissonance theory (CDT), introduced by Leon Festinger in 1957, elucidates the psychological discomfort individuals experience when holding contradictory beliefs or values. This discomfort often propels individuals to seek consonance, leading to changes in beliefs or behaviors to alleviate the dissonance. CDT has been widely applied across various domains, particularly in consumer behavior, where it explains phenomena such as post-purchase regret and the reconciliation of conflicting values, like sustainability versus luxury. Despite its broad applicability, critics argue that the theory may oversimplify complex psychological processes and highlight methodological concerns regarding the measurement of cognitive dissonance. Future research directions include exploring cultural influences on dissonance and developing interventions to mitigate its effects, particularly in contexts like eco-friendly tourism. Overall, CDT remains a vital framework for understanding the interplay between cognition, emotion, and behavior.