Bank branch efficiency with DEA


Eken M. H., KALE S.

Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis, IGI Global, ss.626-667, 2013

  • Yayın Türü: Kitapta Bölüm / Araştırma Kitabı
  • Basım Tarihi: 2013
  • Doi Numarası: 10.4018/978-1-4666-4474-8.ch022
  • Yayınevi: IGI Global
  • Sayfa Sayıları: ss.626-667
  • Kırklareli Üniversitesi Adresli: Evet

Özet

In this chapter, the extent of inefficiency of bank branches in different dimensions is evaluated with slackbased model of data envelopment analysis. Each efficiency dimension reveals the strengths, weaknesses, and improvement capabilities of branches. Multi-dimensional comparison enables the determination of the overall characteristics and the choice of the improvement strategies accordingly. An extensive literature analysis of bank branches and future research directions is also presented.