MANAGING IMPRESSIONS IN THE WORKPLACE: A RESEARCH ON AIRPORT PROFESSIONALS

Kurt Y.

International Journal of Aviation, Aeronautics, and Aerospace, cilt.9, sa.2, 2022 (Scopus)

Özet

As a requirement of the social world, people perform various interactions in the societies they live in. Various impressions emerge during these interactions. These impressions begin at the first encounter and play a decisive role in the development of relations between the parties. For this reason, impressions express a universal meaning that underlies the relationships between individuals, in other words, social life (Crane & Crane, 2002; Leary & Kowalski, 1990). It is claimed that managing impressions is effective in determining the direction of these relationships. According to some, people exhibit various behaviors to create the impressions they want on other people (Franz et al., 2018). In other words, people engage in tactics to manage others' impressions of themselves (Okkonen, 2019; Zhu, 2018).